Support
CineNest: HD Video Player Support
Troubleshooting, known issues, and direct contact for CineNest.
Troubleshooting
Before you contact us, try this
- Make sure CineNest is updated to version 6.1.0 or later on Google Play
- Restart the app, and if needed, restart your device
- Confirm the permissions listed below are granted in Android Settings
- Check available storage space if the issue involves saving or exporting
Compatibility
Minimum Android versionAndroid 8.0 or later
Recommended RAM2 GB recommended
Storage required30 MB
Permissions Explanation
| Permission | Why it's needed |
|---|---|
| Storage / Videos | Required to browse and play your local video files. |
| Display over other apps | Optional, used only for the floating window feature. |