Support
FileNest: Smart File Manager Support
Troubleshooting, known issues, and direct contact for FileNest.
Troubleshooting
Before you contact us, try this
- Make sure FileNest is updated to version 3.7.0 or later on Google Play
- Restart the app, and if needed, restart your device
- Confirm the permissions listed below are granted in Android Settings
- Check available storage space if the issue involves saving or exporting
Compatibility
Minimum Android versionAndroid 9.0 or later
Recommended RAM2 GB recommended
Storage required26 MB
Permissions Explanation
| Permission | Why it's needed |
|---|---|
| Storage | Required to browse, organize, and manage files on your device. |
| Internet | Optional, used only if you choose to connect a cloud storage account. |