Support
PhotoShrink: Photo Compressor Support
Troubleshooting, known issues, and direct contact for PhotoShrink.
Troubleshooting
Before you contact us, try this
- Make sure PhotoShrink is updated to version 3.0.4 or later on Google Play
- Restart the app, and if needed, restart your device
- Confirm the permissions listed below are granted in Android Settings
- Check available storage space if the issue involves saving or exporting
Compatibility
Minimum Android versionAndroid 8.0 or later
Recommended RAM1 GB recommended
Storage required16 MB
Permissions Explanation
| Permission | Why it's needed |
|---|---|
| Storage / Photos | Required to read source images and save compressed copies. |